Privacy Policy

We collect information directly from you when you interact with our website or text messaging service:

• From Web Form Users: Full name, email address, and mobile phone number (used for account setup, SMS contact, and support communications).
• From SMS Users: Mobile phone number and the text messages you exchange with Trixie to process CRM tasks and lead queries.
• Lead Information Submitted: Names, basic contact details, company names, and locations voluntarily provided by you for the purpose of lead enrichment and CRM lookup.
• Usage Data: Basic operational data, such as message timestamps, frequency, and system interaction logs required to operate and maintain the service.

We use your information strictly to operate and deliver the Trixie CRM assistant service:

• Phone Numbers: Used exclusively to deliver enriched lead data, CRM status updates, and administrative account alerts via SMS.
• Name & Email: Used for user account identification, direct administrative outreach, and customer support.
• Lead Submissions: Processed solely to perform enrichment lookup requests and deliver formatted lead details back to you. Submitted lead information is used strictly for enrichment lookup and is not stored permanently, sold, or shared with third parties.

We do not sell, rent, trade, or share your SMS opt-in data or personal information with third parties for marketing or promotional purposes. We may share information with necessary infrastructure providers (such as telecommunication platforms, enrichment data APIs, and database hosts) strictly as needed to perform CRM lookups and deliver the Trixie service to you.

We retain your personal information only as long as necessary to provide the service and fulfill your CRM requests. We implement reasonable technical safeguards to protect your data against unauthorized access, disclosure, or loss. You may request full deletion of your account and all associated data at any time by emailing us.

• Opt-Out: You may opt out of receiving SMS messages from Trixie at any time by replying STOP to any text message.
• Help: Reply HELP to any text message for assistance.
• Data Access & Deletion: To request a copy of the information we hold about you or to request full deletion of your data, email us at support@moza.dev.

If you have questions about this Privacy Policy or your account data, contact Moza Consulting at:

• Email: support@moza.dev
• Phone: (717) 915-5553